Get in touch

Article: When digital transformation helps the most vulnerable members of the community

For government, building a redress scheme to right past wrongs and provide justice to vulnerable members of the community isn’t just about handing out money and leaving it at that. Today, redress schemes take a holistic approach, combining looking after the physical and mental health of the people affected, along with ongoing counselling – as well as providing financial assistance.

Filter By:

Type

All

Industry

All

For government, building a redress scheme to right past wrongs and provide justice to vulnerable members of the community isn’t just about handing out money and leaving it at that. Today, redress schemes take a holistic approach, combining looking after the physical and mental health of the people affected, along with ongoing counselling – as well as providing financial assistance.

Read more

Article: When digital transformation helps the most vulnerable members of the community

Critical considerations when designing, configuring and implementing an API portal help to
ensure the portal’s effectiveness, usability and security.

Read more

Thought Leadership: API Portal Implementation Considerations

Design and rapid configuration of an Application Programming Interface (API) portal to enable cataloguing, consumption and management of APIs.

Read more

Modernising government data exchange through easy to use portal solutions

Using a ‘trauma informed approach’ to build an online process to enable redress using Salesforce Public Sector Solutions.

Read more

Creating a digitalised process to support affected members of the community

Building an online grants submission portal using Salesforce Public Sector Solutions.

Read more

Creating a digitalised process for grant applications for the vulnerable community

Building an auditable online process using Salesforce Public Sector Solutions [PSS]. How our client built the foundation for their auditable investment and grants submission portal using Salesforce Public Sector Solutions.

Read more

Creating a Transparent Grants Submissions Portal

How the Energy and Water Ombudsman of Victoria modernised their complaints management processes using Salesforce Public Sector Solutions.

Read more

Creating industry best practice staff and customer experience with Salesforce PSS

The VIT sought to transform its business to improve trust among its stakeholders, keep pace with the increasing regulatory burden and remain financially viable.

Read more

Rapidly improving the way teachers register and comply with the VIT

Building better education support services through Salesforce technology and how our education client stabilised process delivery through Salesforce case management.

Read more

Digital transformation supporting educational outcomes

At its core, the Victorian Institute of Teaching’s (VIT) primary function is to regulate members of the teaching profession. It plays a critical role in creating safe learning environments for children and young people by ensuring only qualified and suitable persons are registered to teach.

Read more

Article: In Victoria, providing for the safety of children requires integrated agile systems

Enabling the Victorian Building Authority (VBA) and its customers to comply with a changing legislative landscape.

Read more

Compliance in a Changing Legislative Landscape

AXICOM’s goal was to improve customer’s experience and ease of doing business with Axicom as part of their commitment to customer centricity.

Read more

AXICOM rapidly improved decision making and customer trust through a holistic business digital solution

How Brooke supported a regulatory organisation through the first phase of their digital transformation by upgrading their customer interface and improving responsiveness through their Salesforce CRM implementation.

Read more

Digital Transformation of customer enquiry form

Delivering a successful integration project by taking an outcomes-focussed diagnostic approach to solving project failures.

Read more

Taking a complex integration project from breakdown to breakthrough

In 2022 Australia will reckon with several of the biggest obstacles it faces.

Read more

Article: Helping Australia’s new digital economy take shape

In challenging times of bushfires and floods, the community needs to know the government has their back.

Read more

Article: Digital transformation projects play a significant role in helping some of the most vulnerable members of our community

Our client required an integrated risk management system for the maintenance of maritime capability that would address systemic shortcomings in the sustainment of naval assets.

Read more

Justifying confidence of seaworthiness

A rapid, outcomes focussed approach to prepare for transformational change. Getting the requirements right for a digital transformation is hard enough, but it also needs to be done fast and build momentum for change.

Read more

Rapid requirements development for critical digital transformation

Brooke’s client, a Government Enterprise, describes how they rapidly transformed their engagement model within a narrow window of opportunity.

Read more

Three Billion Dollars and Forty Years

Achieving outcomes through collaborative contract design – How a government enterprise collaborated with an established strategic partner to gain new levels of capability.

Read more

Building a Collaborative Enterprise

Optimising industry partnerships and recalibrating the workforce to deliver better asset management outcomes.

Read more

Doing more with less

Brooke is ready to help you on your journey

To learn how Brooke can help you solve your complex business problems and maximise your strategic opportunities, contact us via the form below or call us on +61 2 8046 3975.

"*" indicates required fields