Compliance in a changing legislative landscape
Enabling the Victorian Building Authority (VBA) and its customers to comply with a changing legislative landscape
Enabling the Victorian Building Authority (VBA) and its customers to comply with a changing legislative landscape
Regulating for a quality built environment in Victoria, the Victorian Building Authority (VBA) regulates building and plumbing practitioners to ensure the achievement of efficient and competitive building and plumbing industries in Victoria.
Brooke partnered with VBA to design and deliver the new Building Activity Management Systems (BAMS) permit system, leveraging the Salesforce and MuleSoft platforms. The key objective for BAMS was to offer a new digital experience for the lodgement of permits with a real-time, online transaction capability and payment capability.
Key outcomes achieved include:
Service Cloud (VBA Staff Portal)
Community Cloud (Building Surveyor Portal)
Address Validation (Experian)
Payment Gateway (Westpac)
Automating records management (TRIM)