Brooke is known for delivering the required business outcomes and not just the technology. We have proven that culture, capability and leadership are the critical factors in long term, sustainable digital innovation.
Our implementations are more successful because we focus on the impact on people and processes first. This ensures success of the customer experience transformation and the long-term delivery of the business outcomes.
Using our innovative approach to customer experience transformation (called ShiftRPS) we deliver fully integrated systems faster and at lower risk.
What makes ShiftRPS’s design process unique is its focus on implementation and its speed to get results. What you get is a great solution and a blueprint for building and implementing it.
We are proudly 100% Australian owned and are experts in design, configuration, data migration, integration, implementation, end user training, change management, custom development and managed services
Over 8 Million citizens are enjoying a transformed customer experience with a government department, local council or regulator as a result of our expertise
Our dedicated team of Salesforce consultants bring a unique combination of business acumen, change management and technical expertise
Since 2013 we have been delivering large scale Customer Experience Transformations for Federal, State, local governments, regulators and the Education sector.